The modem is not connected to the internet. A technician ended up coming out and fixing the issue.
Surfboard Sb6141 Docsis 3 0 Cable Modem
Arris online light blinking. The company develops technologies products and services that make mobile experiences possible. The send light on a cable modem indicates your uplink status. The modem is connected to the internet. Its stuck at a rapidly flashing usds light. The power is on. Send and online lights are off.
Ive tried a hard reset unplugging and plugging back in and tested internet connection. Arris is known around the world for innovation in communications. Dear techsupport i was hoping to get your insight into whether or not i needed to consider getting a new modem. When the send light is solid there is a solid uplink connection between you and your isp. Arris portfolio includes communications infrastructure enterprise mobility solutions digital set tops cable modems mobile phones and bluetooth accessories. Check for the standby indicator.
Ive had this problem for about 14 hours. Computer is not connected to the modem. My router is an arris dg2470 the us ds light and the 24 ghz light are blinking on and off. Arris is known around the world for innovation in communications. The upstream channel is connected with bonded channels. Arris tm822 online light blinking green and the ds light is pure amber.
On the arris cable modem the online led will be flashing. With the proper setup the online led should be on and the link led should either be green or yellow. However this is not always the case. Usds light blinking on brand new modem. My router is good works great all the time but my modems online service keeps going in and out. The upstream channel is connected.
Last night my modems receive light began to blink immediately following a nearby lightning strike. Complete list of cable modem light patterns for cable modems distributed to broadband customers. I have no idea what to do because the arris customer service is not available. On the motorola surfboard cable modem the standby led will be lit. Arris modem online light blinking orange shelly lighting june 25 2018 general faqs sb8200 led light status general faqs svg2482ac led light status general faqs sb6141 front and back panel. Arris sb6141 receive light blinking.
An internet connection is unavailable. If this is not the behavior that the tm822 is displaying please refer to this table for more information regarding led behavior. If it is continually blinking without ever going solid in most cases it means there is an outage in your area. Usds blinking the modem receives low quality or no cable signal.