Did you try restarting the extender. I was then able to access the setup menu from an internet browser on my computer and downgraded the firmware.
![Optimum Range Extender Troubleshooting](https://www.optimum.net/cms-image/?url=connect-range-extender.png)
Optimum Range Extender Troubleshooting
Wifi extender stopped working. For installation and setup assistance see installing and configuring netgear wifi range extenders. I saw the announcement on vw site. Our network extender just stopped working today for no apparent reason. It had been working great until yesterday all of a sudden yesterday there was no internet. Netgear ex2700 wifi extender suddenly stopped working. User manuals and firmware updates for netgear products can be downloaded from netgear supportfor more information see how to update firmware on your netgear product.
If its asking for email. Reboot the computer and check for an internet connection. Hi i bought a netgear ex2700 wifi range extender on 7th july 2018. Im hoping theres something obvious. Range extender no longer working i have been using a range extender for the past couple of years but it is no longer working. The main modemrouter is functioning but when i go through the setup process by pressing the wps buttons on both it seems to kick the wifi signal off of the router and extender.
Make sure the extender is connected to the power adapter provided and into a live power outlet. Could this be due to the verizon maintenance going on this weekend. Make sure the extender is within the wi fi range of the wireless router and client device is connected to the extenders. Ive spent 3 days trying to figure out the problem but i am really out of my depth. My tp link range extender has stopped working after 6 months without problems. I was able to reset the tp link to factory defaults and set it up again but the problem persists.
Actually your symptom sounds a bit different. You could also try resetting the extender and then setting it up again. If not please send some suggestions. If the router has been connected to the internet and worked in the past confirm the signal from your internet service provider isp is not the problem. Turn off the wireless function and directly connect your computer to the router with an ethernet cable. You arent able to connect to the extender network.
The following product support and knowledge base article links are to assist with troubleshooting netgear wi fi range extenders. Others on this thread can connect to the extender network but are having trouble reaching the internet or their router. Extender stopped working after firmware update i did a paperclip reset then i needed to attach the extender to the router via ethernet cable. I tried the factory setting and the extender is fine but the router had issues and cannot connect to the internet. Please let me know if this could be the cause.