Give port triggering a try first. Open ports if you have a firewall or network hardware such as a router you might need to make a configuration change in order for your xbox one console to communicate with xbox live.
Solved Xbox One Live Ports Virgin Media Community 4105719
Xbox live port triggering. Consult your gaming console manufacturers guidelines for assistance in entering values for the fields on this page or visit these xbox and playstation pages for additional information. To set up either port forwarding or port triggering you would need to log in to your router first. These ports are used by xbox one and ensure all incoming xbox live traffic makes it directly to your console. The below steps provide an outline of port forwarding although exact steps can vary. Udp port range 88 88 translate to 88 88. This onoff switch is turned on or off by data flowing out of a trigger port.
Port triggering is port forwarding with an onoff switch for the ports that have been forwarded. This port triggering rule says when data flows out on port 50 forward port 80. Inside there you should see the port forwarding and port triggering section. Port triggering is considered to be dynamic because ports are opened when they are needed and closed when they arent in use. The below values are for illustrative purposes only. Use the dropdown below the yes no radio buttons to select xbox live its the last one normally.
The window should refresh or mini refresh and give you some ports. Click the add port trigger button on the right side of the page. This configuration change is sometimes called opening ports or port forwarding. Port forwarding open these ports only for this specific device on my network dmz give this one device total unrestricted and unfirewalled access to the internet but also make it so no other devices on my network can talk to or stream to this one device. Every router is a little different so you may have to hunt around to find it. Port triggering is a dynamic form of port forwarding used when port forwarding needs to reach multiple local computers.
Lets say that there is a port triggering rule configured in the router. Ensure that port triggering is enabled. Port triggering open these ports whenever a device on my network requests access. Inside the router you want to look for the sections possibly called gateway nat or virtual servers. Port triggering is used by network administrators to map a port or ports to one local computer.